The Inside Sales Representative is responsible for selling corporate products or services through the achievement of opportunity-based sales quotas. The Inside Sales Representative will reach business targets through excellent telephone sales and communications skills. This individual will also develop his or her phone-based revenue generation through the creation of sales leads, initiation of prospect calls, and establishment of ongoing rapport with existing and potential customers. Integrity, vision, and passion are essential for this role.
Cold-call prospects that are generated by external sources of lead.
Identify decision makers within targeted leads to begin sales process.
Penetrate all targeted accounts and radiate sales from within client base.
Collaborate with Sales Supervisor and Account Managers to determine necessary strategic sales approaches.
Create and deliver qualified opportunities to Account Managers where appropriate.
Maintain and expand the company’s database of prospects.
Maintain records of all interactions with clients and/or prospects in the company’s database.
Ensure follow-up by passing leads to Account Managers with calls-to-action, dates, complete profile information, sources, and etc.
Set up and deliver sales presentations, product/service demonstrations, and other sales actions.
Assist in creating RFP responses to potential clients.
Where necessary, support marketing efforts such as trade shows, exhibits, and other events.
Make outbound follow-up calls to existing customers via telephone and e-mail cross-sell and up-sell.
Handle inbound, unsolicited prospect calls and convert them into sales.
Overcome objections of prospective customers.
Emphasize product/service features and benefits, quote prices, and prepare reports for prospects or clients as necessary.
Coordinate customer demos and training as necessary.
Perform customer demos and training as necessary.
Enter new customer data and update changes to existing accounts in the corporate database.
Attend periodic sales training where applicable.
Appropriately communicate brand identity and corporate position.
University or college degree in Computer Science, Marketing, or an acceptable combination of education and experience.
2 to 3 years of direct work experience in a sales or telesales capacity.
Demonstrated ability to convert prospects and close deals while maintaining established sales quotas.
Solid experience in opportunity qualification, pre-call planning, call control, account development, and time management.
Success in qualifying opportunities involving multiple key decision makers.
Able to build and maintain lasting relationships with customers.
Exceptional verbal communication and presentation skills.
Excellent listening skills.
Strong written communication skills.
Self-motivated, with high energy and an engaging level of enthusiasm.
Able to perform basic calculations and mathematical figures.
Ability to occasionally travel and attend sales events or exhibits.
Ability to work individually and as part of a team.
High level of integrity and work ethic.
Experience with customer relationship management software.
Some travel may be required.
Manual dexterity required to use desktop computer and peripherals.
Some knowledge of the software industry and/or the K-12 education segment a big plus
(Please include your resume, cover letter and salary expectations)