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New Rules Let Ed Department Ignore Disability-Related Complaints

April 2, 2018

By: Hannah Lang

Source: Disability Scoop

Since January 2016, Marcie Lipsitt has filed 2,400 complaints with the U.S. Department of Education’s Office for Civil Rights over web accessibility for people with disabilities.

Lipsitt, a Michigan-based special education activist, estimates that a thousand of those complaints have ended in resolutions. However, last month she began receiving letters notifying her that hundreds of her complaints under investigation had been dismissed.

The reason: Under a new set of guidelines that went into effect March 5, the Office for Civil Rights can now dismiss reports if “a complaint is a continuation of a pattern of complaints previously filed with OCR by an individual or group against multiple recipients, or a complaint is filed for the first time … that places an unreasonable burden on OCR’s resources.”

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